Privacy Policy

Last updated: November 2025

Petrex Ltd. VAT BG130477880  (“we”, “our”, “the Website”, “petrex.bg”) is committed to protecting the privacy of our users and customers.
This Privacy Policy explains what personal data we collect, how we use it, and what rights you have under the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following categories of data:

  • Contact information: name, email address, phone number, and company name — when you submit a contact form or request a quotation.

  • Technical data: IP address, browser type, operating system — collected through cookies and similar technologies.

  • Usage data: pages visited, time spent on the site, referral sources (via Google Analytics, if consent is given).

2. How We Use Your Information

We use your personal data to:

  • Respond to inquiries and prepare offers;

  • Maintain and improve our website;

  • Analyze traffic and optimize content (only after consent);

  • Send informational or marketing emails (only if you have subscribed).

3. Legal Basis for Processing

We process personal data based on:

  • Your consent (Article 6(1)(a) GDPR);

  • Contractual necessity – when preparing or fulfilling an offer;

  • Legitimate interest – to improve our services and ensure website security.

4. Data Access and Sharing

Your data is accessible only to authorized Petrex Ltd. employees involved in handling your inquiries.
In certain cases, data may be shared with:

  • Our hosting provider (for technical maintenance);

  • Email service providers;

  • Analytics services (e.g., Google Analytics – only after consent).

We never sell or rent your personal data to third parties.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined above or until you request its deletion.

6. Your Rights Under GDPR

You have the right to:

  • Access your personal data;

  • Request correction or deletion;

  • Restrict or object to processing;

  • Withdraw your consent at any time;

  • File a complaint with the Bulgarian Commission for Personal Data Protection (CPDP): www.cpdp.bg

7. Cookies

Our website uses cookies to ensure proper functionality and to analyze traffic.
You can manage your cookie preferences through our Cookie Policy or via your browser settings.

8. Contact Us

Petrex Ltd.
Sofia, Bulgaria
Email: office@petrex.bg
Website: https://petrex.bg